Welcome to Tour Chalo! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By using Tour Chalo, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you book a tour or sign up for our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Address
- Payment information (credit card details, billing address)
Non-Personal Information
We may also collect non-personal information such as:
- Browser type and version
- Device type
- IP address
- Cookies and usage data
How We Use Your Information
To Provide Services
We use your personal information to:
- Process and manage your bookings
- Send confirmation emails and updates
- Provide customer support
- Facilitate payments
Marketing and Communication
With your consent, we may use your information to:
- Send promotional offers and newsletters
- Inform you about new tours and services
- Conduct surveys and gather feedback
Improvement and Personalization
We use non-personal information to:
- Analyze website usage and trends
- Improve our website and services
- Personalize your experience on our platform
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers who assist in our business operations (e.g., payment processors, email service providers)
- Law enforcement or regulatory agencies if required by law
Data Security
We implement a variety of security measures to protect your personal information, including:
- Secure servers and networks
- Encryption of sensitive data
- Regular security audits
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate data
- Opt-out of marketing communications
- Request deletion of your personal information (subject to legal requirements)
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Tour Chalo
Email: support@tourchalo.com
Phone: +91 9701535359
Effective Date: May 18, 2024
Thank you for choosing Tour Chalo! We are committed to making your travel experience safe and enjoyable.